Return and Refund Policy
Thank you for choosing AutoSilk products and service, where cars meet fashion in an innovative way.
At AutoSilk we take pride in our meticulous attention to detail and commitment to craftsmanship. We aim at providing the highest-quality products and the best services to our valued customers.
Prior to placing an order please read our return and refund policy below:
No Refunds or Returns - Exchanges Only
We do not accept refunds or returns. We only accept exchanges for items that meet our standards.
It is your sole responsibility as the customer to make sure that the color you select from our website, the vehicle details and delivery address are correct when making a purchase.
AutoSilk will not be held responsible for any custom made products that are incorrectly ordered or for any delivery address mistakes.
Coupon codes cannot be merged or used with any other promotions.
Please feel free to contact us at Support@autosilk.store with any questions or concerns regarding our return and refund policy for custom-made car mats.
Your satisfaction is our top priority, and we are here to assist you throughout the process.